Service user testimonials

I had been with three care companies before joining Anderby Care, I was nervous to begin with but within the first week I knew it was the best thing I could have done. I was very poorly when I started, however I had a regular team of carers around me who helped me so much.

I joined the company when it had only been open three months, I’ve seen it grow and improve, I have always had the same carers and the high quality of care has always been consistent. The way new staff are now introduced to us is excellent, there are shadow shifts while both sides get used to each other.

I have great relationships with all aspects of Anderby, I know if I need them, they will be there. Anderby has aided me to live, I couldn’t function without the carers.

I’m just so grateful we have taken the step and joined Anderby Care, they are a massive help to myself and my partner. I am happy when my partner is happy and watching him being able and to go back into the community means the pressure is taken off me, I can relax more while he gets his independence back.

Before John’s collapse and before Anderby we could not cope, they have been invaluable and taken so much weight and stress off our shoulders. Anderby Care are so trustworthy, we would recommend them to anyone, we trust every single member of staff with John and in our home.

My joining process to Anderby Care was made easy, I have built a relationship up with all staff members, I like their different personalities – my small staff team aid me in different ways, one for my morning shower, another for my shopping and the one who never forgets anything!

My communication with staff members is always good, they go to so much effort to make sure I have all the things I need, the office are easy to contact when I decide to cancel a call to go out with family.

Anderby Care is the first home care service I had tried and I would recommend to anyone. I am so pleased, Anderby has helped me so much and I have never had an issue or problem, they just help me.

Anderby Care is my second care company that I have used. The carers are friendly, respectful and polite. If I need any help, I know that I can ask my carer and it will get done in the way I like. If anyone I knew needed help I’d recommend Anderby Care.

My Carer takes me out for social days which I really enjoy. I get to re visit places where I grew up, this helps me remember happy times in my life. I enjoy playing my violin and painting places I’ve visited over the years. Anderby Care is my first care company and I’d recommend them to others who are wanting a little help.

I cannot commend Anderby Care highly enough. My father who is totally blind and fiercely independent was admitted to hospital and on his discharge it was clear he needed a care package if he was to remain in his own home. From my initial conversations; to undertaking an assessment; to a subsequent care package being agreed with my father and instigated, the process was seamless. Everything has been undertaken with sensitivity and dignity. Not only has his personal care been attended to, but also the shopping, washing, cleaning and liaison with any medical support. Visiting care staff have been utterly fantastic as fed back to me by my father. I live a 2 hour drive away and as an only child the level of assurance in what Anderby care have done is without doubt one to benchmark against. Outstanding!

Seeing my Carers for me is like medicine!

Excellent care given by Anderby Care by fantastic Carers. I can only go off our personal experience but we would highly recommend these lovely ladies, Brilliant!